Manhattan Public Adjustment Claim Consultant Shapes State Farm Policy
Important Update for New York Public Adjusters
Through the diligent efforts of Roman Rabinovich and Jennifer Kosiba of Manhattan Public Adjustment, State Farm is set to implement a significant policy change that will positively impact the claims process for all New York public adjusters handling State Farm claims.
This development marks a meaningful industry win and reinforces how a Manhattan Public Adjustment team member shapes State Farm policy through regulatory advocacy and precise legal positioning.
Manhattan Public Adjustment Claim Consultant Shapes State Farm Policy on Public Adjuster Payments
A representative from State Farm Insurance Company announced that, based on the information and position statements provided by this office and Manhattan Public Adjustment regarding the handling of public adjuster fees, State Farm headquarters will revise its company-wide protocols and guidelines for Public Adjuster payments in New York.
It is our understanding that a memo will be distributed to all State Farm managers and adjusters, and the company’s compliance systems will be updated to align with the New York State Department of Financial Services’ Seventh Amendment to 11 NYCRR 25 (Insurance Regulation 10).
Policy Change Following NYDFS Regulation 10 Clarification
State Farm has acknowledged that it was previously unaware of the full scope of this amendment and had incorrectly issued payments directly to vendors without notifying the Public Adjuster or allowing the Public Adjuster to take their contractual fee.
Going forward, once State Farm has a valid Direction to Pay, it will no longer require an updated Reg 10 for each payment released. The Direction to Pay will remain valid for all portions of the claim unless revoked by the insured.
This clarification reflects how a Manhattan Public Adjustment Claim Consultant shapes State Farm policy by ensuring carrier compliance with New York regulations.
New State Farm Procedures for Public Adjusters in New York
Under the revised protocol:
- The Public Adjuster of record will be consulted before payments are issued
- Public Adjusters may confirm whether a fee applies to specific payments
- Public Adjusters are recognized as entitled to fees on all coverages
- Multiple Reg 10 submissions will no longer be required
This change eliminates unnecessary administrative burdens and prevents awkward fee discussions with clients regarding direct-to-vendor payments such as remediation, board-up, or emergency services.
Industry Guidance and Support
If you encounter any State Farm adjusters who refuse to adhere to these new protocols, please contact our office and we will assist.
Roman Rabinovich
WILKOFSKY, FRIEDMAN, KAREL & CUMMINS
299 Broadway, Suite 1700
New York, NY 10007
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Click the button or call 212-359-1642 to schedule a FREE Claim Review & Strategy Session with a Public Adjuster now.
